Theodore Drew and Associates Logo Theodore Drew and Associates - Mock Survey

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Joint Commission Mock Review

The Mock Review is a permanent feature provided under the umbrella of our Joint Commission consulting service. A thorough and properly executed Mock Review is essential to a successful Joint Commission review, especially for agencies approaching re-certification. During the Mock Review every detail of your upcoming visit from the Joint Commission is examined.

We will conduct our Mock Review utilizing the exact same tools as your reviewer and provide a list of questions we have collected from actual reviews. We then assist you articulate and document answers exclusive to your company. This exercise allows your organization to study and then exhibit supreme confidence and poise when speaking to the Joint Commission reviewer.

 

 

  • Customer and Field Staff satisfaction and complaint reporting
  • Review of Policies & procedures
  • Personnel File Review
  • Contract Review
  • Field Employee Tracer - we will interview your staff to understand how an applicant movers through your hiring process, how a new employee is oriented and placed in an appropriate assignment, how employee's performance is evaluated, how complaints are handled, etc
  • Calls to client
  • Calls to employees
  • Upon completion of the Mock Review - we will provide recommendations as needed and will provide education to assure you can put those recommendations into action.
  • Organizational Structure
  • Day to day operations
  • Marketing
  • Customer base
  • Recruitment, retention and competency
  • Employee and field staff performance
  • Employee/field staff health requirements
  • Tracking law and regulation
  • Workers Compensation
  • Contract/Formal Agreement
  • Conflicts of interest
  • Floating Policy
  • On call structure
  • National Patient Safety Goals
  • Emergency Management
  • Information Management
  • Performance Improvement